CoinSwap Privacy Policy coinswap.live Effective Date: May 10, 2026 | Last Updated: May 10, 2026 CoinSwap (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our Platform at https://coinswap.live (the “Platform”). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Platform immediately. Because CoinSwap is a non-custodial platform that requires no account registration, we are designed from the ground up to collect as little personal data as possible. We do not hold your funds, and we do not build profiles on our users. Your wallet, your keys, your data.
- Who We Are CoinSwap is a non-custodial cryptocurrency exchange platform offering buy, swap, pay, donation, and invoice/bill payment services accessible at https://coinswap.live. We act as the data controller for any personal information collected directly through the Platform. For data collected by our integrated third-party service providers — including MoonPay, ChangeNOW, and NOWPayments — those providers act as independent data controllers governed by their own privacy policies. We encourage you to review those policies before using the relevant features.
- Information We Collect 2.1 Information You Provide Directly CoinSwap does not require account registration. We do not collect your name, email address, or password directly on the Platform. Depending on the features you use, the following limited information may be captured: • Wallet Address: When you connect a compatible cryptocurrency wallet (e.g., MetaMask, WalletConnect, Coinbase Wallet), your public wallet address is read by the Platform to display balances, transaction history, and swap quotes. Your private keys and seed phrases are never accessed, stored, or transmitted to us. • Payment & Invoice Details: If you create a donation page or an invoice/bill payment link, any reference notes or descriptions you enter are processed solely to generate that link. We do not store these beyond what is operationally necessary. CoinSwap — Privacy Policy coinswap.live | Page 2 of 6 • Support Communications: If you contact us via email at admin@coinswap.live, we will receive your email address and the content of your message, which we use solely to respond to your inquiry. 2.2 Information Collected Automatically When you visit the Platform, certain technical data is automatically collected by our servers and analytics tools: • Log Data: IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps of visits. • Device Information: Device type, screen resolution, and language preferences. • Usage Data: Features accessed, swap pairs viewed, transaction flow interactions, and time spent on pages. This data is aggregated and anonymised where possible. • Cookies and Similar Technologies: We use essential cookies to ensure the Platform functions correctly, and may use analytics cookies to understand usage patterns. Please refer to our Cookie Policy for full details. 2.3 Blockchain Transaction Data All cryptocurrency transactions executed through the Platform are recorded on public blockchains. This data is publicly visible, immutable, and not under CoinSwap’s control. Your public wallet address and transaction details (amount, token, timestamp) may be viewable by anyone with access to the relevant blockchain explorer. 2.4 Information Collected by Third-Party Providers Our integrated partners collect their own data when you use their services through the Platform: • MoonPay (Buy Crypto): When you purchase cryptocurrency using fiat currency, MoonPay collects identity verification (KYC) information, including your name, date of birth, address, government-issued ID, and payment card details. This is governed by MoonPay’s Privacy Policy. • ChangeNOW (Swap): When you swap tokens, ChangeNOW may log your wallet addresses and swap details for compliance and operational purposes, governed by ChangeNOW’s Privacy Policy. • NOWPayments (Pay / Invoices / Donations): When you use crypto payment, invoice, or donation features, NOWPayments may process wallet addresses and payment metadata, governed by NOWPayments’ Privacy Policy.
- How We Use Your Information We use the information we collect for the following purposes: • To operate and maintain the Platform and its core features (swap quotes, transaction history, payment links); • To process and display your wallet address, balances, and transaction data in real time; • To monitor and improve Platform performance, uptime, and user experience; CoinSwap — Privacy Policy coinswap.live | Page 3 of 6 • To detect, prevent, and investigate fraud, abuse, security incidents, and prohibited activities; • To comply with applicable legal and regulatory obligations; • To respond to your support inquiries and communications; • To analyse aggregated, anonymised usage trends to improve our services. We do not use your data for targeted advertising. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
- Legal Basis for Processing (GDPR / Applicable Law) Where applicable data protection laws require a legal basis for processing personal data, we rely on the following: • Contractual Necessity: Processing necessary to provide the services you request, including facilitating swaps, generating payment links, and displaying transaction history. • Legitimate Interests: Processing for fraud prevention, security monitoring, and Platform improvement, where such interests are not overridden by your rights. • Legal Obligation: Processing required to comply with applicable laws, including anti- money laundering (AML) and counter-terrorism financing (CTF) regulations. • Consent: Where we rely on consent (e.g., non-essential cookies), you may withdraw your consent at any time without affecting the lawfulness of prior processing.
- Sharing and Disclosure of Information We do not sell your personal data. We may share information in the following limited circumstances: • Third-Party Service Providers: We share data with MoonPay, ChangeNOW, and NOWPayments as necessary to provide the Platform’s services. These providers are contractually obligated to handle data securely and only for the purposes specified. • Infrastructure & Analytics Providers: We may use hosting, analytics, and security vendors who process data on our behalf under data processing agreements. • Legal Requirements: We may disclose information if required by law, regulation, court order, or government authority, or where necessary to protect the rights, property, or safety of CoinSwap, our users, or the public. • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change. • With Your Consent: We may share data for any other purpose with your explicit consent. CoinSwap — Privacy Policy coinswap.live | Page 4 of 6
- Cookies and Tracking Technologies CoinSwap uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device. We use: • Essential Cookies: Required for the Platform to function (e.g., wallet connection state, session management). These cannot be disabled without impairing the Platform’s core functionality. • Analytics Cookies: Used to understand how users interact with the Platform (e.g., page views, feature usage). These are anonymised where possible. • Preference Cookies: Used to remember your settings and display preferences across sessions. You can manage cookie preferences through your browser settings or our Cookie Preference Centre. For full details, please refer to our Cookie Policy at https://coinswap.live.
- Data Retention We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law: • Wallet addresses and on-session data: Retained only for the duration of your active session and cleared when you disconnect your wallet. • Log and usage data: Retained for up to 12 months for security, fraud prevention, and analytics purposes, after which it is deleted or anonymised. • Support communications: Retained for up to 24 months from the date of resolution. • Data held by third-party providers (MoonPay, ChangeNOW, NOWPayments): Governed by each provider’s own retention policy. Blockchain transaction data, by nature of the technology, is permanently recorded on the public blockchain and cannot be deleted.
- Data Security We implement industry-standard technical and organisational measures to protect your data, including: • 256-bit SSL/TLS encryption for all data in transit between your browser and the Platform; • Secure server infrastructure with restricted access controls; • Regular security monitoring, vulnerability assessments, and penetration testing; • No storage of private keys, seed phrases, or custodial assets — ever. While we take data security seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you use the Platform at your own risk. In the event of a data breach that affects your rights, we will notify you and relevant authorities as required by law. CoinSwap — Privacy Policy coinswap.live | Page 5 of 6
- International Data Transfers CoinSwap operates globally and may transfer your personal data to countries outside your jurisdiction, including countries that may not have data protection laws equivalent to your own. Where such transfers occur, we ensure appropriate safeguards are in place, such as: • Standard Contractual Clauses (SCCs) approved by relevant data protection authorities; • Data processing agreements with vendors that impose equivalent protections; • Transfers only to countries recognised as providing adequate levels of data protection.
- Your Privacy Rights Depending on your jurisdiction, you may have the following rights regarding your personal data: • Right of Access: Request a copy of the personal data we hold about you. • Right to Rectification: Request correction of inaccurate or incomplete data. • Right to Erasure (‘Right to be Forgotten’): Request deletion of your personal data, subject to legal retention obligations. • Right to Restriction: Request that we limit the processing of your data in certain circumstances. • Right to Data Portability: Receive your data in a structured, machine-readable format. • Right to Object: Object to processing based on legitimate interests or for direct marketing. • Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without penalty. • Right to Lodge a Complaint: File a complaint with your local data protection authority. Because CoinSwap collects minimal data and requires no account, many requests (e.g., erasure) can be effectively fulfilled by simply disconnecting your wallet. For any formal request, contact us at admin@coinswap.live. We will respond within 30 days.
- Children’s Privacy The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us at admin@coinswap.live and we will take prompt steps to delete such information.
- Third-Party Links and Services The Platform may contain links to third-party websites or services (including but not limited to MoonPay, ChangeNOW, and NOWPayments). This Privacy Policy applies only to CoinSwap’s CoinSwap — Privacy Policy coinswap.live | Page 6 of 6 Platform. We are not responsible for the privacy practices of third-party sites or services and encourage you to review their policies independently.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Platform features. When we do, we will revise the “Last Updated” date at the top of this document. We encourage you to review this policy periodically. For material changes, we will make reasonable efforts to provide prominent notice on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
- Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: CoinSwap Website: https://coinswap.live Privacy & Data Inquiries: admin@coinswap.live By using CoinSwap, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.